Frequently Asked Questions
WHAT HAPPENS IF IT RAINS?
We all know the British weather is unpredictable, so in times of wet weather we can add on Gazebo cover or move the event to a suitable indoor location.
HOW LONG DO YOU NEED TO SET UP?
Picnic styling takes between 60-90 minutes depending on the number of guests and package required. To help us set up quickly, a parking space as close to the location as possible with clear access is helpful.
DO YOU NEED A POWER SUPPLY?
No, we use reusable battery powered devices and candles.
WHERE DO YOU OPERATE?
We deliver across Bristol free of charge. We will travel to surrounding areas such as Newport, Gloucester, Cheltenham and Bath however a travel fee is applicable for any area outside of Bristol. Please get in touch if you’re unsure if your location can be accommodated.
CAN YOU CATER TO BESPOKE THEMES?
Yes of course, however we require a minimum sufficient notice to be able to plan and deliver to our high standards.
DO YOU PROVIDE FOOD AND DRINK?
Due to additional health and safety requirements we do not provide food or drinks, however we are always open to working with catering suppliers to ensure your dining needs are met.
ARE THERE ANY OPTIONAL EXTRAS?
Yes we can include personalise name tags and additional items such as a tepee, ice bucket, cake stand and more.
WHAT HAPPENS IF I NEED TO CANCEL?
We require 14 days notice of cancellation. The £40 deposit to secure the date is non-refundable. We do understand that things CAN come up unexpectedly, so where possible we will aim to change the date at no extra cost. Please refer to our Terms and Conditions for full details of our policy.
ARE YOU INSURED?
Yes, we hold full public liability insurance.